Terms and Conditions

1. Introduction

Welcome to Neologic Labs LTD ("Company," "we," "our," "us"). By accessing and using our website [Insert Website URL] and purchasing our products, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, please refrain from using our website.

2. Definitions

• "Website" refers to [Insert Website URL], owned and operated by Neologic Labs LTD.
• "User," "Customer," or "You" refers to anyone accessing or using our services.
• "Products" refer to the hardware and services sold on our website, including servers, GPUs, TPUs, firewalls, and networking equipment.

3. Eligibility

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction. By placing an order, you confirm that you have the legal capacity to enter into a contract.

4. Orders & Payments

• All orders placed on our website are subject to availability and acceptance.
• Prices listed on the website are in GBP (£) and are subject to change without notice.
• We accept credit/debit cards, PayPal, and bank transfers for secure transactions.
• Orders will only be processed once full payment is received.

5. Shipping & Delivery

• We offer domestic and international shipping via trusted couriers such as DHL and Parcel Force.
• Delivery times vary based on location and shipping method.
• Customers are responsible for providing accurate shipping details. Incorrect information may result in delays or non-delivery.
• Any customs duties, import taxes, or fees are the customer's responsibility.

6. Returns & Refunds

• Customers may request a return within 14 days of receiving the product, provided it is unused, in original packaging, and in resalable condition.
• A restocking fee may apply to certain enterprise hardware.
• Refunds will be issued after inspection of the returned item.
• Shipping fees for returns are non-refundable, except in cases of defective or incorrectly shipped products.

7. Warranties & Liability

• Products are covered by manufacturer warranties, and extended warranties may be available.
• Neologic Labs LTD is not liable for any damages caused by improper installation, misuse, or third-party modifications.
• We make every effort to ensure product descriptions are accurate but do not guarantee that specifications or pricing errors will not occur.

8. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
• Our maximum liability is limited to the purchase price of the product.

9. Intellectual Property

• All website content, including text, images, logos, and product descriptions, is the property of Neologic Labs LTD and may not be used without permission.

10. Privacy Policy

• Your use of our services is also governed by our Privacy Policy, which outlines how we collect, store, and process your personal data.

11. Changes to These Terms

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
• Continued use of our services after changes are made constitutes acceptance of the new terms.

12. Governing Law & Disputes

• These Terms and Conditions are governed by the laws of England and Wales.
• Any disputes shall be settled in the courts of England and Wales.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📍 Neologic Labs LTD
📍 85 Great Portland Street, First Floor, London, England, W1W 7LT
📧 [email protected]
📞 +447411567184