NeologicLabs
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English

My Account

1. What products does Neologic Labs LTD sell?

We specialize in high-performance computing hardware, including enterprise servers, GPUs, TPUs, firewalls, and networking equipment. Our products are ideal for AI computing, cloud infrastructure, cybersecurity, and data center applications.

2. Do you offer bulk purchasing or wholesale pricing?

Yes! We provide bulk order discounts and wholesale pricing for businesses and institutions. Contact our sales team for custom quotes and special pricing on large orders.

3. What brands do you carry?

We offer industry-leading brands, including NVIDIA, AMD, Intel, Cisco, Dell, HP, Juniper, and more, ensuring top-quality hardware for your IT infrastructure needs.

4. Do you provide warranties on your products?

Yes, all our products come with manufacturer warranties, and we offer extended warranty options for additional protection. Warranty terms vary depending on the brand and product category.

5. Do you offer international shipping?

Yes, we ship to multiple countries worldwide. International shipping rates and delivery times depend on your location and the size of your order.

6. What payment methods do you accept?

We accept major credit and debit cards, PayPal, bank transfers, and corporate invoicing for approved business customers.

7. How long does delivery take?

Delivery times depend on your location and product availability. Standard UK delivery takes 1-3 business days, while international shipments may take 5-10 business days.

8. Do you provide technical support or installation services?

We offer pre-sales consultation and post-purchase technical support to help you set up and optimize your hardware. For large-scale deployments, we also provide custom installation services upon request.

9. Can I return or exchange a product?

Yes, we have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 14 days (subject to our return conditions). Certain enterprise hardware may be subject to a restocking fee.

10. Can you help me choose the right server, GPU, or firewall for my needs?

Absolutely! Our expert sales team can guide you in selecting the best hardware for AI, cloud computing, machine learning, cybersecurity, or enterprise infrastructure. Contact us for a personalized consultation.

11. Do you offer financing or leasing options?

Yes, we provide financing and leasing options for businesses looking to spread the cost of high-end IT hardware. Get in touch to learn more about our flexible payment plans.

12. How can I contact Neologic Labs LTD?

You can reach us via email, phone, or our online contact form. Visit our website for full contact details or visit our office at 85 Great Portland Street, First Floor, London, England, W1W 7LT.