Categories: Service & Support
Model: Cisco Smart Net Total Care Onsite Premium Service (CON-OSP)
Brand: Generic - Services
SKU: Cisco
Cisco SMARTnet Onsite Premium (CON-OSP) delivers 24×7 technical support, advance hardware replacement, and onsite field engineer response. It ensures maximum uptime and fast resolution for mission-critical Cisco infrastructure.
| Coverage Period | 1 year (renewable) |
|---|---|
| Service Type | 24/7 TAC + Onsite field engineer |
| Hardware Replacement | 2 or 4-hour response SLA (depending on location) |
| Included Features | OS updates, Smart Call Home, diagnostic tools |
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